Buyers may be responsible for return shipping which will be deducted from their refund. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt, packing slip or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, factory sealed product must be returned factory sealed. On prepaid pre-orders, you have 14 days after placing your order to request a cancelation which may be subjected to restocking fees (see below). We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
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